Reference

Account Access Regional Terms

We built bajivip around bKash, Nagad and Rocket deposits so Bangladesh players can fund accounts and reach the lobby without friction. Eligibility depends on your local law and the regions we serve.

Regional access rulesPayment handling termsAccount verificationWithdrawal processingSupport channels
bajivip Account Access Regional Terms
LEGAL SUPPORT

Contact Channels for Legal Questions

When you need clarification on account terms, regional access or payment disputes, our support team handles legal and policy questions alongside standard account help. Reach us through live chat for immediate answers or email for detailed inquiries that need documentation review.

Live Chat Open the chat widget from any page when you need instant answers about eligibility, payment terms or withdrawal verification—our team responds within minutes and can escalate complex legal questions to senior staff.
Email Support Send detailed legal or policy questions to our support address with your account reference and any relevant documentation—we review and respond within one business day, and we keep a record for future reference.
Account Dashboard Check your account page for transaction history, verification status and any notices related to regional restrictions or policy updates—every action we take on your account is logged and visible to you in real time.
DATA & SECURITY

How We Protect Your Information

We collect only the account details needed to verify your identity, process payments via bKash, Nagad and Rocket, and prevent fraud. Your data stays encrypted during transmission and storage, and we never share personal information with third parties except payment processors and regulatory bodies when required by law.

Data Collection

We ask for your mobile number, payment-wallet details and identity documents during registration and withdrawal—this lets us confirm account ownership and comply with verification standards without collecting unnecessary personal history.

Cookie Use

Our site uses session cookies to keep you logged in and analytics cookies to understand how visitors navigate the lobby—you can disable non-essential cookies through your browser settings without losing core account functionality.

Retention Policy

We keep your account records and transaction logs for six years after your last activity to meet financial-audit requirements—once that period ends, we delete your data unless local law requires longer retention for dispute resolution.

Your Rights

You can request a copy of your data, ask us to correct errors, or close your account and delete your information by contacting support—we process these requests within ten business days and confirm completion by email.

Common Questions About Terms & Access

Access depends on your local law and the regions we serve. We do not provide legal advice—check your jurisdiction's rules before opening an account, and we will verify eligibility during registration.

If we determine your location falls under a restricted jurisdiction, we will block account creation or freeze existing accounts and return any remaining balance to your registered payment wallet within five business days.

We ask for a government ID and a selfie holding that document to confirm account ownership. Once approved, withdrawals to your bKash, Nagad or Rocket wallet clear within hours—first-time verification may take one business day.

We pass your bKash, Nagad or Rocket transaction data to the payment processor to complete deposits and withdrawals. We never share wallet credentials with third parties beyond what the payment network requires to move funds.

Yes—contact support with your account reference and we will send a file containing your registration details, transaction history and support tickets within ten business days. The file arrives as a secure download link by email.

We retain closed-account records for six years to meet audit and dispute-resolution requirements. After that period, we delete your data unless local law requires longer storage—you can confirm deletion by emailing support.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.