Reference

How We Handle Your Information

We collect what we need to run your account, process your bKash and Nagad deposits, verify withdrawals and keep the platform secure.

Account dataWallet transactionsDevice logsSupport recordsSession history
Browse Lobby Read FAQ
bajivip How We Handle Your Information
DATA HANDLING

How We Protect Your Privacy

We keep your account secure with encryption, limit access to personal information within our team, honour withdrawal and deletion requests, and explain exactly what we do with the data we collect. You control who sees your details and you can ask us to remove them at any time.

Secure Storage Your account credentials, wallet details and personal information are encrypted at rest and in transit. We use industry-standard protocols to protect data from unauthorised access and regularly audit our security measures.
Cookie Use We place cookies to keep you logged in, remember your language preference and measure how visitors use the site. You can delete cookies through your browser settings, though some features may not work without them.
Data Retention We keep your account and transaction records for the period required by financial compliance standards. Once that period ends, we archive or delete the data. You can request early deletion by contacting support.
Third-Party Sharing We share your information only with payment processors to complete deposits and withdrawals, and with verification services when required by our operating terms. We do not sell or rent your data to advertisers or other third parties.
PRIVACY HELP

Contact Us About Your Data

If you have questions about how we handle your information, want to request a copy of your data, ask us to correct a detail or delete your account, reach out through any of these channels. Our team can walk you through your privacy rights and explain what records we hold.

Team online

Live Chat

Open the chat bubble at the bottom right of any page and ask about your data rights, retention periods or deletion requests. The support agent will verify your account and guide you through the process.

Email Support

Send your privacy inquiry to the support address shown in your account dashboard. Include your registered mobile number so we can match the request to your account and respond securely.

Account Settings

Log in and visit the privacy section under account settings to review what data we collect, download a copy of your transaction history or submit a deletion request directly from the interface.

Common Privacy Questions

We collect your mobile number, full name, date of birth and the payment method you choose during registration. This lets us verify your identity, process deposits and withdrawals, and contact you about your account.

We record the payment method, amount, timestamp and wallet reference for every deposit and withdrawal. These records help us reconcile payments, investigate disputes and meet financial record-keeping requirements. We do not store your wallet PIN or password.

Yes. Log in and visit account settings, or contact support through live chat or email. We will provide a copy of your account details, transaction history and any other personal information we have on file.

We retain account and transaction records for the period required by financial compliance standards, typically several years. After that period, we archive or delete the data. You can ask us about retention timelines when you request account closure.

We share your details only with payment processors to complete deposits and withdrawals, and with verification services when required. We do not sell, rent or share your data with advertisers or unrelated third parties.

Contact our support team through live chat, email or the privacy section in account settings. Submit a deletion request and we will close your account and remove your personal information, subject to any legal retention obligations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfoPrize CarnivalAppbajivip App

Related pages

bajivip Bangladesh Register bajivip App Bajivip Glossary FAQ